Proactive Support Application (PSA) setup and use

How to set up a Sportzcast account

1️⃣Go to Scoreboard Data | Genius Sports and click on Sportzcast User Login.

Here is where to click:

2️⃣The SportzCast login screen will appear. Register by clicking on the Sign Up tab and filling in the information using your corporate e-mail. PSA access will be granted.

This is what the tab looks like:

3️⃣To get access to the bot visualization profile, contact the Sportzcast team here to let them know you have already registered in PSA and need access to the bots.

This is what the PSA page looks like after receiving access:

This is what the PSA page looks like after a bot has been assigned:

4️⃣If multiple bots have been assigned: To check a single bot connection, click on the Bots tab and type the relevant bot number.

Insert the bot number here:

The connection status on the right shows if the bot is Online or Disconnected.

The connection status is shown here:

• Online status: The bot should be working and the information should be available in the Sportzcast link. If it’s not, please contact the Sportzcast support team through the #help-sportzcast channel on Slack.
• Disconnected status: The bot is not connected properly.

5️⃣Click on the three lines on the right to access the bot.

Here is where to click:

Click on the down arrow to view information about the bot.

Here is where to click:

6️⃣To see the bot data, click on Sportzbot Live Data. The bot data will be shown in four formats. Click on any format to access the data.

These are the formats:

Here is an example of how the SHORT JSON data looks like:

Where to contact us