Initial setup
Follow these steps to change the password:
1️⃣ Click Preferences.
2️⃣ Click [change] in the password row.
User management
Users can be managed in the Users section:
How to search for existing accounts
1️⃣Go to the User section.
2️⃣Type in the bookmaker ID in the search field and press Filter.
Explanation of different settings in the Create user form
1️⃣Password must have at least 10 characters, including one upper, one lower, one numeric and one special character.
2️⃣Bookmaker Instance Name can be left empty.
3️⃣Is Bookmaker User Admin will give user management access. This is not advised for regular users unless specifically required.
Is User Locked Out will indicate if an existing user is locked out, for example due to entering the password incorrectly 3 times. Unticking this box will unlock the user.
InRunning Enabled will give access to that particular sport in the InPlay console.
4️⃣Sports selection: If unsure, enable all the sports. Our Support team manages access to different sports through licensing.
5️⃣Trading Tools Enabled will give access to the Match State Viewer for that particular user.
We hope this provides all the needed information regarding the user management in Dataservices. Please do not hesitate to contact us for any clarification by submitting a request.