If the parent item works, the children item works.
Check Bot data is accessible.
Check Bot data is transmitted correctly.
Check Bot is connecting to servers (fixes are Venue Only).
If you need more details than this for LiveStats integration, go to the Runbook
A. Check that it is possible to downstream bot data
Cloud:
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IF in PSA.
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Go to PSA and go to the “Online Bots” tab
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Filter using the search query option to find the bot needed.
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Click the “View JSON” button located in the bot row.
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Redirected to a new window where selected bot data is shown.
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If data is shown, THEN connection to the bot is possible.
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Checked.
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If in LiveStats.
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Go to system checks options and select local clock type Cloud
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Select Cloud Option
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Input the Bot Number
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Connect
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If no errors are shown, you should receive bot data and button text changes to disconnect.
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Checked!
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Local:
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If in LiveStats.
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Go to the system checks options and select local clock type Cloud
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SC3 and SL statuses show it is running and connected, respectively, and click on the connect button.
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You should receive bot data and button text changes to disconnect if no errors are shown.
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Checked!
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B. Checking Data is transmitted correctly.
Cloud:
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IF in PSA:
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Go to the Online Bots tab and use the filter options to find the bot.
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If the bot is not found, go to the next check.
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If the bot is found ONLINE (transmitting data and decoding correctly)
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Checked!
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If the bot is found CONNECTED (connected to the server, the data from the last 10 seconds has not changed)
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Checked!
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If the bot is found DECODING ERROR (connected to the server, but the data is not being decoded correctly)
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Enter the BOT details in the PSA app.
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Change the Vendor Sport to the correct Scoreboard Controller.
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If the selected Scoreboard Controller is chosen correctly, the bot should change to ONLINE status.
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Checked!
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IF in LiveStats
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Try PSA approach
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Local:
The bot is connected to the same network as the computer/server running SC or LiveStats.
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Check SC3 -OR- LiveStats (integration-supported versions) to check the bot is findable.
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If the bot is not found, return to point A or B.
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IF in SC3
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Go to http://localhost:5000 or replace the local host with the IP address of the computer/server where the SC3 is installed.
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The “Bot Online” status indicator is on the home page.
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IF offline, go to “Settings” and click on the link “Find Bots”.
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The dropdown should be updated, showing all the bots found in the network.
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If no bot is found, go back to point A or B.
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If the bot is found, return to the “Home Page” of SC3 and see a stream of strings changing.
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If the stream of strings is not shown and the bot is online, return to “Settings” and select the correct decoder.
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Return to the “Home Page” of SC3 and see the stream of strings changing.
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Checked!
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IF in LiveStats
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Try SC3 aproach
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C. Checking Bot is transmitting data.
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The bot is found/online in PSA / SC3 / SL+ / LiveStats
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Checked!
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IF SL1/2, the Server Light is solid green.
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The bot is found/online in PSA / SC3 / SL+ / LiveStats
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Checked!
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If the Server Light is blinking green/blue
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The bot could not connect to any server (local or cloud)
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Check the network where the bot is connected to confirm that it has internet if it intends to connect directly to the cloud server.
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Check that the network where the bot is connected is the same as the one where the ScoreConnect3 software runs.
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IF B or C are correct, THEN the server light should be solid green.
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The bot is found/online in PSA / SC3 / SL+ / LiveStats
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Checked!
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D. Checking Bot is powered on.
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IF powered on
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Power light has solid green light
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Checked!
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IF powered off
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Check that the power is connected correctly.
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If the Bot has the POE feature, check that the network cable is connected correctly AND the network is capable of POE.
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Confirm that the power light has a solid green light
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Checked!
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