This support article will give you information on how to open and finalize matches on Click & Scout Media.
General setup
Double-check that you have the correct settings by clicking "Options" and selecting the Regulation tab.
It is also advisable to untick Automatic Score under the Scouting tab and click Save.
Opening new matches from the online calendar
Select "New Match".
Select "New Match from the online calendar".
Select the relevant federation (CEV - Beach Volley Service) and enter login credentials provided by the tournament organizer.
Select relevant competition and click "Next".
Select the relevant match and click Load Match.
Match information
Match information will be prefilled from the Volleyball Information System (VIS), however, you can edit team colors or other information.
Players will be prefilled from VIS, however, you must select the team captain by pressing on a "C". You are also able to edit jersey numbers and roles for the players. In the bottom part of the screen, you can fill the slot coach by writing their name.
Select the serving team and adjust the sides for the teams if needed.
You can change the serve order by clicking on the "Change Serve Player" button or on the "Switch players" button for the side that isn't serving.
You can also choose to serve order and serve side by clicking on the "Modify" button.
Finalization process
There are two possible options at the end of the game.
After entering the match point, a pop-up for confirmation will rise and will ask for relevant point confirmation. If the point is not confirmed for any reason, Undo the last point must be clicked. Then the game is placed back on the previous updating screen for new action to be updated. See the following article on how to update different match actions.
After entering the match point, a pop-up window for confirmation will open and will ask for the last point confirmation.
Then, the next screen will give you the option to Send Online Match reports or Continue Scouting. Please make sure that the Match Report is uploaded. To see the match report specifics, go to the following article on match report specifics.
The Continue Scouting option is there to go back to the principal updating screen.
The successful upload confirmation looks like this: Match data successfully sent, you can click OK to continue.
In the case it was not successful because of no internet connection, you will receive an error.
If the match was not finalized properly
If a statistician had a bad internet connection or had some issues during a match and it was needed to close a match, the application will automatically find the open (unfinalized) match during the launch of the application.
The second option is to click on "Match Database" - select "Beach" discipline in the dropdown window - click on the match that wasn't finalized correctly and try to finalize it again.
You can find more detailed information in the Click & Scout Media Handbook which can be accessed by clicking on the Help button at the bottom part of the main screen of the application.
If the statistician has any technical issues that make it impossible to collect official match data, the tournament supervisor needs to be informed as soon as possible.