How to find e-Scoresheet Logs on Your Computer – Genius Sports

ℹ️ The article describes the ways to access e-Scoresheet application logs that might be needed to investigate errors during the game or other actions (i.e., application installation, updates, etc.) unrelated to the match.

App log files:

C:\Users\*select your user*\AppData\Local\GeniusSports\eScoresheet.Volleyball\StatsCapture.log
(To open this path follow the instructions below on how to access the hidden “AppData” folder).

*The disc might change if the e-Scoresheet app was installed into a different one.

Runner Log files:

C:\Users\*select your user*\AppData\Local\GeniusSports\LiveStats.AutoUpdater.Windows.Runner\logs\runner.log
(To open this path follow the instructions below on how to access the hidden “AppData” folder).

*The disc might change if the Escoresheet app was installed into a different one.

Both log files are in the hidden folder “AppData”. To access the “AppData” folder you need to enable hidden files, folders, and drives, as follows:

For Windows 10 and Windows 8

Open File Explorer/Windows Explorer

Click View, then select Options.

In the Folder Options window that has now popped up, choose View, select Show hidden files, folders, and drives, then click OK.

Below is an alternative way to access the logs without enabling hidden folders:

1. Open File Explorer/Windows Explorer.

2. Click Computer/This PC.

3. Click on Quick Access.

4. In the path tab type in %AppData% and click enter.

5. In the opened path select “AppData” on the top.

6. Open the “Local” folder.

7. Open the “GeniusSports” folder.

7.1. Open scoresheet.Volleyball → StatsCapture.log (select the one in which games were occurring).
7.2. Open LiveStats.AutoUpdater.Windows.Runner → Logs → Runner.log