Before the match
2️⃣Open the app.
Scorers are responsible for retrieving the individual match keys for the games that they will score.
1️⃣Go to the dedicated area in the CEV System.
2️⃣Log in using the credentials provided by the scorer manager or supervisor.
3️⃣Select sport, season and gender and click on Get Competitions List.
4️⃣Identify the competition needed and click on SHOW MATCHES KEYS.
5️⃣Identify the match needed and click on GET MATCH KEY.
6️⃣Click once on the green code (the match key) to copy it to the clipboard.
7️⃣Open ESS.
8️⃣Click on ENTER MATCH KEY.
9️⃣Click on PASTE (if the match key is copied to the clipboard) and then on NEXT.
1️⃣Select Connection Type and run the test. Hard-wire connection is mandatory.
Every item of the system check should have a green checkmark. This shows that everything is working properly on the technical side.
2️⃣ Verify match information.
Scorers, Challenge Referee, and Line Judges must be added manually by a scorer to the e-Scoresheet, even if they are already entered in VIS.
4️⃣A list of players is displayed in the PLAYERS tab. Select the team captain for each of the teams by clicking on the C in front of the desired player and add the number of each player.
5️⃣When all of the steps have been completed, click the SAVE & NEXT button.
1️⃣ Choose which team won the coin toss and if they decided to serve/receive or select the courtside.
2️⃣ Input the opposite selection from the team that lost the coin toss.
The scorer will have to collect signatures from the team captains.
The team captain may be changed during the coin toss procedure as shown below:
The application automatically becomes CONNECTED after adding the first action of the coin toss, at which point the MSP icon will turn green. If it remains DISCONNECTED, check the internet connection and request urgent assistance. The match must be scouted while connected to the Genius Sports database (see image below).
3️⃣ The LINEUP selection window confirms the players on the court. The player selected in a colored card will be the first to serve in their team.
During the match
- Every action should only be added following the referee's decision. If something is unclear, don't hesitate to ask the 2nd referee.
- Remember to check if the connection status icon is displayed green. If the icon is being displayed red, please check the internet connection. Once the connection has been regained, the webcast icon should go green.
- While the match is ongoing, the scorer can always return to the pre-game area and make edits and modifications if necessary. Click on MATCH on the top part of the app and select the area where the scorer wants to check information or make edits.
In addition to the steps described above, please take a look at the different support articles that describe each of the match workflows related to regular updates:
📄Signatures workflow
📄Menu workflow
📄Rally workflow
📄Challenge workflow
📄Editing previous actions
📄Timeout workflow
📄Protest workflow
📄Formal warning workflow
📄Penalty workflow
📄Sanction workflow
📄Medical assistance workflow
After the match
1️⃣Once the match has ended, the scorer will need to confirm the score and finalize the match.
2️⃣The scorer will be prompted to CONTINUE TO SIGN OFF and will need to collect signatures from both captains and 1st referee. If two referees were added for the match, then both referee's signatures are needed.
1️⃣ The scorer will once again need to CONFIRM the final score.
2️⃣ Once the scorer has confirmed, a DATA PUBLISH (loading to the cloud) window will pop up.
1️⃣ If the data is not uploaded successfully (e.g. data upload is stuck at 50%), the scorer should check if the laptop has a strong internet connection.
2️⃣ If the issue persists, close the match or application, then open the application again. Open the relevant match from the EXISTING MATCHES list and try data upload again.
3️⃣ If that still doesn't help, switch the internet connection to a mobile phone hotspot or another available network and try again. Changing the internet connection can take some time, so first check if the current signal is strong enough — this is often where the problem lies.
4️⃣ Report the issue to the Supervisor and VIS Technical Manager, and request assistance via Live Chat.