Common situations when score status should be used:
1. When the score listed in FIBA LiveStats does not match the scoreboard at the venue.
2. When the referees are unable to confirm if a basket was a 3 point score or a 2 point score. Or if there is some uncertainty with any scoring action and needs to be confirmed by a referee.
3. When there is a discrepancy between the score sheet and the FIBA LiveStats program.
4. If the statistician is unsure that the score listed in FLS is correct.
How to use score status feature:
Statisticians will notice the Score Status button at the top left side above the teams scores and next to the game clock. This function would notify stakeholders that the current score being transmitted may not be correct.
This does not necessarily mean that the score in FIBA LiveStats is incorrect, more so that the score is different to the score board, score sheet or score is under review.
Once statisticians have selected this option they will see the Score Query window appear. Statisticians should then confirm that there may be an issues with the score.
Once this has been confirmed statisticians will notice that the Score Status button will flash red and now read Score unreliable. This will occur until the query is resolved.
If statisticians are able to confirm that the score is correct on FIBA LiveStats, they should again click on the flashing Score Status button and the below window will appear. Statisticians can then select to confirm the score as correct.
If the score is incorrect on FIBA LiveStats side, it should be corrected as soon as possible and before confirming quarter score by correcting incorrect scoring action or adding missed one. When edits are saved, the prompt for correct score (see above) will appear and the score should be confirmed.
When the correct score has been confirmed, the Score Status button should no longer be flashing.
Please check below video which illustrates Score Status button functionality.
For information on editing/inserting scoring actions please read here LiveStats Version 7 - Action Log: Live Editing
For information on correct score confirmation procedure please read here LiveStats Version 7 - Score Confirmation