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Portable solution installation

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    1. Installation

    1.1. Casing parts

    1. Cooling fan
    2. Cylinder case
    3. Cylinder case lid
    4. Baseplate
    5. Holding brackets
    6. Four bolts

    1.2. Assembling casing

    1. Place the cooling fan into the cylinder case.
    2. Attach base plate to cylinder case.
    3. Attach holding brackets to the base plate with four bolts.
    4. Place the phone into the cylinder case.
    5. Once all of the cables are connected, close casing with a lid.

    1.3. Connecting cables for the phone

     

    Connect the cables as described in the list below:

    • Connect USB-C splitter to phone;
    • Connect microphone and phones power cable to USB-C splitter;
    • Connect cooling fan and power cable to double socket;
    • Clip the microphone to the cable;
    • Finally, plug in the power outlet.

    2. Camera placement

    Camera placement:

    - Phones need to be securely placed on a surface that will not vibrate during the game.

    - There should be no objects in front of the camera.

    - Fans should not be able to access the camera. 
    Phone within line-of-sight of the "Unifi access point". For more information see the Network requirements article.

    2.1. Whole court visible

    If the camera's field of view does not capture the full court (cuts off the corners, etc.):

    • Place this phone behind the court (where it makes sense, such as volleyball), OR
    • Use a phone with a wide-angle camera lens instead (such as a Huawei Honor 20)

    2.2. Clear field of vision

     

    2.3. Camera aligned horizontally to the court line

    2.4. Court view is centered

    3. Network set-up

    3.1. Network devices

    1. Edge router
    2. 4G Router
    3. Unifi POE injector
    4. Unifi access point
    5. Ethernet cables

    3.2. When venue DOES have internet

    Connect the cables as described in the list below:

    • Connect venues internet modem to "Edge router" via ethernet cable. Use the ETH0 port.
    • Connect "Edge router" to "Unifi POE" via ethernet cable. Connect ETH4 port to LAN port. 
    • Connect "Unifi POE" to "Unifi access point". Connect the PEO port to the Main port. 

    3.3. When venue DOESN'T have internet

    The 4G router will be used to provide internet for the phones during the stream. It will get the internet via SIM card. 

    1. To prepare the router, first, insert a SIM card as shown in the picture. The correct SIM card orientation is shown in the picture. 
    2. Attach 4G and Wi-Fi antennas. 
    3. Use Ethernet cable and plug it into the LAN port.

    Connect the cables as described in the list below:

    • Connect "4G router" to "Unifi POE" via ethernet cable. Connect LAN port to LAN port.
    • Connect "Unifi POE" to "Unifi access point". Connect the PEO port to the Main port. 

    Note: The access point must have a blue light on (see image below):

    4. PRE-stream checklist

    The phone needs to be connected to a charger throughout the whole stream. Don't rely on the battery. Before the stream, the phone has to be fully charged up to 100%.
    The phone is connected to "GeniusLiveTV" Wi-Fi. For more information check the Network requirements article.
    The phone microphone is plugged in. This is necessary to capture sound in the feed - the mobile phone's own microphone is not sufficient.
    The phone needs to be installed 24 hours before the start of the match:
    • Casing installed. 
    • The camera angle adjusted.
    • Phone calibrated. Regarding calibration, please contact our support team, via Skype: GeniusLive Implementation & Support 

    Steps to follow when streaming a match

    Before the season starts:

    1. The onboarding team will reach out to POCs via Skype or email (if the Skype channel has not yet been activated) to arrange a date for the phone setup. This setup must be scheduled on weekdays.
    2. Once the phone configuration has been completed, the venue will be marked as "Ready," and from that point forward, communication will be between the POCs and the Support team.

    During the season:

    1. On match day, the Support team will contact the POC in advance to check the phone connection. The POC will respond when available, preferably between one and two hours before kickoff.
    2. If the Support team encounters any issues that could prevent the match from being streamed, they will inform the POC, who, within their possibilities and schedule, may assist in resolving the issue.
    3. Once everything is set up, the Support team will notify the POC that we are ready to begin streaming the match.
      • Advice: Please note that during weekends, our support team handles a high workload, which may result in them not having enough time to send the initial message to check the phone. If this happens, please reach out to them before the match starts to ensure everything is set up correctly.

    Tips before a match:

    • Make sure that the batteries of the phones are at 100% when the stream starts.
    • Make sure the phone is connected to the charger all the time. Check the position of the camera.
    • Check the internet connection (must be connected to GeniusLive.TV). Make sure there is nothing obstructing the view.
    • Never update the Android version (keep it on Android 9).

    For a match to be streamed, the event must be created by the federations in the Web Competition Manager. This information is then collected and categorized in our internal tools. On the day of the match, our internal tools initiate a series of processes to enable streaming.

    Thirty minutes before the start of the match, if the phone is turned on and connected to the internet, it will automatically begin streaming. Once the match has ended, our system will receive this information and the phone will automatically stop streaming.

    Even if the phones are turned on and connected to the internet, they will not stream unless a match is scheduled to take place. This is because there is no internal process triggering the phone to start streaming in the absence of a scheduled event.