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Network requirements

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    1. Network requirements

    1.1. Internet speed

    RECOMMENDED:

    • Upload 5mb/s

    MINIMUM:

    • Upload 2mb/s

    Streams quality will be lower compared to the stream with 5mb/s upload speed.
    • Anything less than 2mb/s

    It might result in an unstable stream — low quality, artifacting, stream loss.

     

    1.2. Private network

    2. Network device set-up

     

    1. Edge router

    2. 4G Router

    3. Unifi POE injector

    4. Unifi access point

    5. Ethernet cables

     

     

    Connect the cables as described in the list bellow:

    • Connect venues internet modem to "Edge router" via ethernet cable. Use ETH0 port.
    • Connect "Edge router" to "Unifi POE­­­­­" via ethernet cable. Connect ETH4 port to LAN port.
    • Connect "Unifi POE­­­­­" to "Unifi access point". Connect PEO port to Main port.

    4G router will be used to provide internet for the phones during the stream. It will get internet via a SIM card.

    To prepare the router:

    1. Insert a SIM card as shown in the picture. The correct SIM card orientation is shown in the picture.
    2. Attach 4G and Wi-Fi antennas.
    3. Use Ethernet cable and plug it into LAN port.

     

    Connect the cables as described in the list bellow:

    • Connect "4G router" to "Unifi POE" via Ethernet cable. Connect LAN port to LAN port.
    • Connect "Unifi POE­­­­­" to "Unifi access point". Connect PEO port to Main port. 

    3. Unifi access point placement

    Physical obstacles, like walls or the stands, can interfere with the Wi-Fi signal. The way Unifi access point is positioned will have effect on coverage area and Wi-Fi signal strength.

    • No view obstruction, clear line of sight from Unifi access point to all of the phones.
    • Put the Unifi access point in the middle of the space where network is. If the router isn't placed in the middle, then the signal won't be even.
    • Put Unifi access point on an elevated surface. The reception will be better on the desk rather than on the floor.

    Close distance to the phones. 

    • RECOMMENDED distance — not further than 30m.
    • MAXIMUM distance — 60m.

     

    Tips to have a good network connection:

    • If there are 2 phones, those 2 phones must be on the same network as well with 3 devices.
    • Unifi access point should be in blue (this means the is connected and working properly).
    • Always close the apps other than LISA.
    • Locate the access point between the cell phones, ensuring that there is an equal distance.
    • Do not put other cell phones on the Wi-Fi network. Use the Genius Live Wi-Fi. In case it does not work well and you are going to use another, please notify us to test.